Our Process

Understanding our process is important to know, as being aware that there are multiple steps in any project is key to set expectations and understanding. Our process has been fine tuned to suit both us and our clients which is why we receive such outstanding reviews and feedback from our clients.

Our 6 step process

Initial Conversation
Conceptualise the Idea
Development Applications/Approvals
Your Selections
Pulling it all together
Handover

Initial Conversation

Once you have submitted your enquiry online or via email, we will call you back to ensure it’s something we can assist with, then we will organise a suitable time to meet for a free consultation.

One of our Project Managers, usually our Director Sarah, will come to you at a time that suits to discuss the work needed, have a look on site ourselves and consider all the different aspects of the project, which should take no longer than 1 hour.

WHAT WE DISCUSS

Rough costs for the project you need assistance with
Guidance through The Middlewoman process
Adaptability and accessibility considerations
Council guide and restrictions
Site suitability and limitations

Conceptualise the Idea

DESIGN

We will design to your needs and circumstances whilst ensuring we abide by the regulations of your local council and other relevant bodies.

GIVING YOU OPTIONS

We work with you to provide a few options on how things could look in the end, allowing you to truly be a part of your project, without having any of the behind the scenes hassle.

Development Applications / Approvals

Once we are past the design stage and have signed off on the project to go ahead, we prepare all relevant drawings and documents to provide to relevant authorities to seek approval (where needed) for the work to go ahead.

We do all that hard work for you so you have no stress at all

Your Selections

Following approvals being processed and attained, we then get started on the project in question. As the more substantial work and build go ahead, we work together to choose all finishes and small touches to make your house even more of a home, no matter what the project is.

SELECTING TOGETHER

Bringing your thoughts into reality. We value your thoughts and operate differently to many other businesses. We will understand what you like, what you want, and instead of then just giving you a few options, we let you come on the journey and provide many options and can often bring you to our office showing you an array of samples. This way it is truly tailored to your home and true taste rather than perhaps being slightly generic.

Pulling it all together!

The process we have has been adapted over the years but is truly the best you will find. We’re not as big of a company as we could be as we have to ensure our tradespeople are perfect for us. We are really careful with who we use because our work has to be completed to the highest quality be it with high end materials or much more budget conscious materials.

Handover

Leaving you in confidence with your finished product is what we want. This is why we put together a small package of documents for you that shows official documentation the council may require in the future, our warranties, DA approvals, relevant contacts for future work needed, and more – to ensure you are left happy and confident in your new space.